MS Teams

Webhook Notification Channel is getting an upgrade: meet Webhook Destination

To integrate groundcover with MS Teams, follow the steps below. Note that you’ll need at least a Business subscription of MS Teams to be able to create workflows.

1. Create a webhook workflow for your dedicated Teams channel Go to Relevant Team -> Specific Channel -> "Workflows", and create a webhook workflow

2. The webhook workflow is associated a URL which is used to trigger the MS Teams integration on groundcover - make sure to copy this URL

3. Set Up the Webhook in groundcover

   • Head out to the integrations section: Settings -> Integrations, to create a new Webhook

   • Start by giving your Webhook integration a name. This name will be used below in the provider block sample .

   • Set the Webhook URL to the url you copied from field (2)

   • Keep the HTTP method as POST

4. Create a Workflow Go to Monitors --> Workflows --> Create Workflow, and paste the YAML configuration provided below.

5. Configure the provider Blocks (There are two of them) In the provider block, replace {{ providers.your-teams-integration-name }} with your actual Webhook integration name (the one you created in step 3) For example, if you named your integration test-ms-teams, the config reference would be: {{ providers.test-ms-teams }}

The following example shows a pre-configured MS Teams workflow template. You can easily modify workflows to support different formats based on the MS Teams workflow schema.

Sample code for your groundcover workflow:

workflow:
  id: ms-teams-alerts-workflow
  description: Sends an API to MS Teams alerts endpoint
  name: ms-teams-alerts-workflow
  triggers:
  - type: alert
    filters:
    - key: annotations.ms-teams-alerts-workflow
      value: enabled
  consts:
    silence_link: 'https://app.groundcover.com/monitors/create-silence?keep.replace(keep.join(keep.dict_pop({{ alert.labels }}, "_gc_monitor_id", "_gc_monitor_name", "_gc_severity", "backend_id", "grafana_folder"), "&", "matcher_"), " ", "+")'
    monitor_link: 'https://app.groundcover.com/monitors?backendId={{ alert.labels.backend_id }}&selectedObjectId={{ alert.labels._gc_monitor_id }}'
    title_link: 'https://app.groundcover.com/monitors/issues?backendId={{ alert.labels.backend_id }}&selectedObjectId={{ alert.fingerprint }}'
    description: keep.dictget( {{ alert.annotations }}, "_gc_description", '')
    redacted_labels: keep.join(keep.dict_pop({{alert.labels}}, "_gc_monitor_id", "_gc_monitor_name", "_gc_severity", "backend_id", "grafana_folder", "_gc_issue_header"), "-\n")
    title: keep.dictget( {{ alert.annotations }}, "_gc_issue_header", "{{ alert.alertname }}")

  actions:
  - if: '{{ alert.status }} == "firing"'
    name: teams-webhook-firing
    provider:
      config: ' {{ providers.your-teams-integration-name }} '
      type: webhook
      with:
        body:
          type: message
          attachments:
          - contentType: application/vnd.microsoft.card.adaptive
            content:
              $schema: http://adaptivecards.io/schemas/adaptive-card.json
              type: AdaptiveCard
              version: "1.2"
              body:
              - type: TextBlock
                text: "\U0001F6A8 Firing: {{ consts.title }}"
                weight: bolder
                size: large
              - type: TextBlock
                text: "[Investigate Issue]({{consts.title_link}})"
                wrap: true
              - type: TextBlock
                text: "{{ consts.description }}"
                wrap: true
              - type: TextBlock
                text: "[Silence]({{consts.silence_link}})"
                wrap: true
              - type: TextBlock
                text: "[See monitor]({{consts.monitor_link}})"
                wrap: true
              - type: TextBlock
                text: "{{ consts.redacted_labels }}"
                wrap: true
  - if: '{{ alert.status }} != "firing"'
    name: teams-webhook-resolved
    provider:
      config: ' {{ providers.your-teams-integration-name }} '
      type: webhook
      with:
        body:
          type: message
          attachments:
          - contentType: application/vnd.microsoft.card.adaptive
            content:
              $schema: http://adaptivecards.io/schemas/adaptive-card.json
              type: AdaptiveCard
              version: "1.2"
              body:
              - type: TextBlock
                text: "\U0001F7E2 Resolved: {{ consts.title }}"
                weight: bolder
                size: large
              - type: TextBlock
                text: "[Investigate Issue]({{consts.title_link}})"
                wrap: true
              - type: TextBlock
                text: "{{ consts.description }}"
                wrap: true
              - type: TextBlock
                text: "[Silence]({{consts.silence_link}})"
                wrap: true
              - type: TextBlock
                text: "[See monitor]({{consts.monitor_link}})"
                wrap: true
              - type: TextBlock
                text: "{{ consts.redacted_labels }}"
                wrap: true