Rootly

This capability is only available to BYOC deployments. Check out our pricing page for more information about subscription plans and the available deployment modes.

Create an Alert Source in Rootly

1. Generate an Alerts configuration for groundcover Log in to your Rootly account. Go to "Alerts" -> "Sources"

1. Click on + "New Source" and search for Generic Webhook.

   
2. Add an 'Alert Source Name', e.g. 'groundcover' and optionally also Owning Teams, then click Add Source.

   
3. Choose your alert routing method.

4. Copy the Authorization Header Credentials. Click Continue.

   
5. (Optional) You can now send a test notification to see the payload that will be received from notifications.

   
6. Click Continue.

7. (Optional) Define severity mapping to Alert Urgency using $.metadata.severity

   
8. Important-

   1. Set the Unique Identifier: $.deduplication_key

   2. (Optional) Toggle on 'Combine duplicate alerts into one alert'

   3. Toggle On 'Auto-Resolve' and set:

      1. Field location: $.status

      2. Field value: resolved

         
9. Click 'Save changes'. You should not see your source.

   

Create an Rootly Connected App in groundcover

1. Go to: Settings -> Connected Apps

2. Click on Rootly

   
3. Select a name and paste the API Key

1. (Optional) Test Connection- This will send a notification similar to the notification that will be send by monitors with [TEST] Notification from groundcover in the title to differentiate from 'real' notifications.

1. Save